5 Tips for Utilizing Social Media in Your Digital Marketing

Social media is a dynamic tool that enables a business to achieve its digital marketing goals. This helps your business to stay afloat and maintain its visibility on the internet. It is an avenue where your business can draw customers to your brand. In this blog post, we’ll share with you five key tips to help you maximize social media to work for your digital marketing strategies.

1. Communicate With Your Customers

Social media is a great way to engage with your customers directly. You will be able to introduce your business to them, get their heartfelt sentiments, and judge their preferences in real-time. You can also provide active customer support through this medium. This allows you to create and nurture relationships that foster customer loyalty.

2. Empower Storytelling

You have the ability to tell your business’s unique story using diverse forms of social media platforms. You can create videos and live sessions using inbuilt functionality on Facebook and Instagram sites. This will promote your business while continually connecting with your audiences.

3. Enable Purchases From Anywhere

A study by Statista found that 5.7% (2.2% on tablets; 3.5% on mobile phones) of e-commerce website visits are converted into purchases, as compared to 3.9% on a desktop. Social media facilitates your customers to stay connected to your business on their mobile devices wherever they may be.

4. View Your Competition

You are able to view what your competition is offering through their social media pages. You can then understand any gaps or trends in your industry and continually improve your content and offering to your customers. A large part of succeeding in your brand is knowing what you are up against.

5. Monitor and Measure Your Results

You will be able to monitor the engagement of your digital marketing content using various social media analytics tools such as Google Analytics and HootSuite. These tools will provide metrics such as how many people viewed a page, the time they took on a page, and the ratios of new and returning visitors. These insights enable you to customize your campaigns and advertisements to achieve the most from your digital marketing.

Social media is a versatile compliment to your digital marketing efforts because once you post your content, it is available 24/7 for your target audience. With the right tips to aid your navigation, you will be able to make the most of it to drive your business goals. To get started on your social media marketing campaign, contact MCGRAW today.