A Better
Way to
Outsource

A new wave of lead generation
and customer experience in the
digital world.

Nearshore Outsourcing Services

Nearshore solutions offer a fantastic middle ground between high costs of domestic providers and the high risk of offshoring. With access to our English-proficient teams, we are able to provide dedicated representatives to represent your business and reach your goals.

McGRAW specializes in outsourcing solutions to nurture and close leads, automate sales processes and increase revenue. Let us handle your back-office processes so that you can focus on what you do best. Our team of specialized agents are fully trained to deliver results based on your specific company needs. We provide professional training to communicate your project goals and deliver on-target objectives. Some of the many services we can provide.

We apply our data-driven intelligence, innovation and deep industry experience, together with professional talent to drive business value and growth. We want to be more than you’re your outsourcing solution, we want to be your strategic partner. McGRAW provides expert analysis and automated capabilities to improve your business processes.

Why invest in BPO?

Save time & resources

Investing in these solutions will allow your team the bandwidth to focus on growth. When people think about outsourcing, the stigma is usually that you are simply moving labor somewhere else to get cheaper labor costs in return for a lower quality product or service. On the contrary, BPO allows your internal workforce more time and allocation of resources to focus on other funnels of your business. Simply put, BPO helps to organize labor more efficiently.

Professionally Trained BDRs & SDRs

Business Development Representatives (BDR) and Sales Development Representatives (SDR) are integral in creating new opportunities for your businesses. We have hundreds of professionally trained and multi-lingual Business Development Representatives that will help you to generate new opportunities and build your sales pipeline with hot leads. Unique to your business needs, our agents are key in helping your business scale to the next level. Our level of service ensures that your organization will be successful when we put the right agents on your team.

Unique to your Business

We assemble a team of dedicated agents that fit your company culture and are uniquely equipped to meet your needs. We provide training and handling with your customers for optimal care. We want to make sure that our style of communication aligns with your values and that we provide high quality service for your customers to ultimately convert. We provide integrations that can be set up with your CRM, so you can keep track of our work in real time.

BDR & SDR
services
by industry

  • Customer Service and support
  • Business Development Reps
  • Automotive BDC
  • Outsourced sales operations
  • Lead Generation
  • Outbound telemarketing
  • Collections
  • B2B & B2C Campaigns

Services we can provide

Lead Generation

Prospecting

Appointment Setting

Customer Service

Hot Transfers

Retention